Calming Upset People with Ear: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict Rose-Marie Dechaine Soon they were falling head

Soon they were falling head over heels--until Lucius pulled away

defeat and victory

Activities can be used with individual clients alone

pushing his helmet and goggles with his left hand to see over his wing

and others can make a world of difference

Calming Upset People with Ear: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict Rose-Marie Dechaine Soon they were falling headThe level of stress and conflict in today's world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more high conflict people who are preoccupied with blaming others and verbally venting or attacking those around them. Yet, these upset emotions and conflicts can often be calmed immediately through the use of a simple EAR Statement(TM), a method of verbal