Difficult Conversations Advanced How to increase the efficiency

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Difficult Conversations Advanced How to increase the efficiencyA good listener tries to understand what the other person is saying. In the end he may disagree sharply, but because he disagrees, he wants to know exactly what it is he is disagreeing with. Kenneth A. Wells Sometimes we find ourselves in an unpleasant conversation. Most people have a strong urge to avoid such conversations. Some adopt a silent treatment as a way to avoid the issues. Others avoid the person altogether so they never end up in such