aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking
Core units BSBCRT311 Apply critical thinking skills in a team environment CUAIND311 Work effectively in the creative arts industry CUAWHS312 Apply work health and safety practices Elective units BSBFIN302 Maintain financial records BSBPEF301 Organise personal work priorities BSBSTR401 Promote innovation in team environments BSBOPS203 Deliver a service to customers CUAACD201 Develop drawing skills to communicate ideas BSBTWK301 Use inclusive work practices CUAPOS311 Edit video and audio content for social media CUAANM302 Create 3D digital animations If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking
Core units SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXWHS001 Work safely Elective units FSKDIG002 Use digital technology for routine and simple workplace tasks (c) SIRXIND004 Plan a career in the retail industry If you require RPL Kits with comprehensive benchmarking
Simulated business resources (templates
Training and Assessment Strategy-ICTSS00059 Advanced ICT Sustainability Skill Set PowerPoint aggressive or abusive customer SIRCDIS002You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.