ERF Checklist-FNSFLT215 Develop knowledge of the Australian financial system and markets BSB HLTMSG013 Perform remedial massage musculoskeletal

HLTMSG013 Perform remedial massage musculoskeletal assessments

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

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Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English If you require RPL Kits with comprehensive benchmarking

Overview of advanced technologies in training and assessment

ERF Checklist-FNSFLT215 Develop knowledge of the Australian financial system and markets BSB HLTMSG013 Perform remedial massage musculoskeletalPlease contact us for more information!