Learner Guide-TLIP5004 Develop a transport and logistics business plan Diploma HLTMSG015 Adapt massage treatments to

HLTMSG015 Adapt massage treatments to meet specific needs

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements RIICRC316D Place and compact concrete If you require RPL Kits with comprehensive benchmarking

sauces and soups SITXCOM007 Show social and cultural sensitivity SITXCCS011 Interact with customers If you require RPL Kits with comprehensive benchmarking

Core units MSS403001 Review competitive systems and practices MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSMENV472 Implement and monitor environmentally sustainable work practices MSMSUP390 Use structured problem solving tools MSS402061 Use SCADA systems in operations MSS402081 Contribute to the application of a proactive maintenance strategy MSS402083 Use planning software systems in operations MSS402053 Participate in breakthrough improvements in an office If you require RPL Kits with comprehensive benchmarking

Learner Guide-TLIP5004 Develop a transport and logistics business plan Diploma HLTMSG015 Adapt massage treatments toOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce