Self-Study Guide-HLTPAT002 Perform venous blood collections Advanced Diploma Core units FNSCUS403 Deliver a

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16007A Work with others in a manufacturing

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Units of competency HLTDEN007 Apply the principles of radiation biology and protection in dental practice HLTDEN009 Produce a prescribed dental radiographic image HLTDEN008 Prepare to expose a prescribed dental radiographic image If you require RPL Kits with comprehensive benchmarking

Core units BSBMGT502 Manage people performance BSBMGT516 Facilitate continuous improvement BSBWHS503 Contribute to the systematic management of WHS risk BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness Elective units PUALAW001B Protect and preserve incident scene PUAOPE016A Manage a multi-team sector PUAFIR501B Conduct fire investigation and analysis activities PUAFIR509B Implement prevention strategies PUAOPE007B Command agency personnel within a multi-agency emergency response AHCCHM401 Develop procedures to minimise risks in the use of chemicals BSBRSK501 Manage risk BSBSUS501 Develop workplace policy and procedures for sustainability FWPCOT5201 Implement sustainable forestry practices If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-HLTPAT002 Perform venous blood collections Advanced Diploma Core units FNSCUS403 Deliver aOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the