ERF Checklist-SITXCCS016 Develop and manage quality customer service practices UEE Units of competency BSBMGT616 Develop

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6201 Manage community engagement BSBINN601 Lead and manage organisational change FWPCOT5207 Implement sustainability in the workplace If you require RPL Kits with comprehensive benchmarking

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid If you require RPL Kits with comprehensive benchmarking

diseases and disorders Group A AHCWRK204 Work effectively in the industry Group A AHCWRK305 Coordinate work site activities Group A BSBFIN302 Maintain financial records Group A BSBTEC301 Design and produce business documents Group A If you require RPL Kits with comprehensive benchmarking

Units of competency SISCAQU002 Perform basic water rescues PUAEME003C Administer oxygen in an emergency situation SISCAQU007 Perform advanced water rescues PUAEME001B Provide emergency care SISCAQU006 Supervise clients in aquatic locations HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

eggs and farinaceous dishes SITHCCC031 Prepare vegetarian and vegan dishes SITHCCC042 Prepare food to meet special dietary requirements SITXCCS014 Provide service to customers SITHCCC025 Prepare and present sandwiches BSBSUS211 Participate in sustainable work practices SITXWHS006 Identify hazards

ERF Checklist-SITXCCS016 Develop and manage quality customer service practices UEE Units of competency BSBMGT616 DevelopPlease contact us for more information!