Self-Study Guide-SIRXCEG007 Develop online customer service standards CPC personal effects and items to

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCLSK217 Apply animal welfare principles to handling and husbandry of livestock AHCSHG202 Assist in preparing for shearing and crutching AHCWOL201 Pen sheep AHCWOL202 Perform board duties AHCWOL203 Carry out wool pressing AHCWRK202 Observe environmental work practices AHCWRK204 Work effectively in the industry AHCWHS201 Participate in work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

highly familiar situations VU22356 Recognise and locate simple numerical information in short

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST5002 Identify and implement required process control for a food processing operation FBPFST5005 Examine the biochemical properties of food FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

Core units FNSACC624 Monitor corporate governance activities FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools Elective Units FNSACC601 Prepare and administer tax documentation for legal entities FNSACC602 Audit and report on financial systems and record FNSACC603 Implement tax plans and evaluate tax obligations FNSACC605 Implement organisational improvement programs FNSACC606 Conduct internal audit FNSACC608 Develop and manage financial systems FNSACC609 Evaluate financial risk FNSACC610 Develop and implement financial strategies FNSACC613 Prepare and analyse management accounting information FNSTPB503 Apply legal principles in contract and consumer law FNSTPB504 Apply legal principles in corporations and trust law Additional electives FNSTPB505 Apply legal principles in property law FNSINC602 Interpret and use financial statistics and tools FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-SIRXCEG007 Develop online customer service standards CPC personal effects and items toOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the