SCORM Compliant Package-NWPGEN030 Coordinate and monitor the application of environmental plans and procedures LGA Core Units AURACA003 Build customer

Core Units AURACA003 Build customer relations in an automotive workplace AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace BSBSMB407 Manage a small team BSBWHS401 Implement and monitor WHS policies

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and present workplace data and information MSS015002A Develop strategies for more sustainable use of resources FWPCOT6209 Manage forest and wood products industry research If you require RPL Kits with comprehensive benchmarking

ICTTEN312 Install telecommunications network equipment ICTTEN313 Work on and resolve recurrent network faults If you require RPL Kits with comprehensive benchmarking

Core units MSMPCI101 Adapt to work in industry MSMPCI102 Apply effective work practices MSMPCI103 Demonstrate care and apply safe practices at work Elective units MSMPCII296 Make a small furniture item from timber MSTCL2021 Use a sewing machine MSTGN2013 Identify fibres

SCORM Compliant Package-NWPGEN030 Coordinate and monitor the application of environmental plans and procedures LGA Core Units AURACA003 Build customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.