ERF Checklist-MSS403085 Ensure process improvements are sustained RGR Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOR3202 Conduct quality and product care procedures FWPCOR3204 Visually assess materials FWPCOT3208 Test strength of joints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner resources have been aligned to learner cohorts

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAHA027 Assist with an allied health program HLTAHA049 Recognise impact of health conditions HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS001 Participate in workplace health and safety Elective units CHCAGE007 Recognise and report risk of falls CHCAGE011 Provide support to people living with dementia CHCCCS002 Assist with movement CHCCCS006 Facilitate individual service planning and delivery CHCCCS020 Respond effectively to behaviours of concern CHCCCS038 Facilitate the empowerment of people receiving support CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

monitor and evaluate nursing care HLTENN039 Apply principles of wound management HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN041 Apply legal and ethical parameters to nursing practice HLTENN042 Implement and monitor care for a person with mental health conditions HLTENN043 Implement and monitor care for a person with acute health conditions HLTENN044 Implement and monitor care for a person with chronic health conditions HLTENN045 Implement and monitor care of the older person HLTENN047 Apply nursing practice in the primary health care setting HLTENN068 Provide end of life care and a palliative approach in nursing practice HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units BSBLDR414 Lead team effectiveness BSBPEF402 Develop personal work priorities CHCCOM005 Communicate and work in the health or community services HLTAID011 Provide First Aid HLTWHS003 Maintain work health and safety If you require RPL Kits with comprehensive benchmarking

ERF Checklist-MSS403085 Ensure process improvements are sustained RGR Core units BSBCUS403 Implement customerPlease contact us for more information!