Unit Knowledge Guide-UEECO0003 Manage contract variations CPP Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CUAIND611 Work professionally in the creative arts industry CUAPPR515 Establish and maintain safe creative practice CUAPPR613 Engage in the business of creative practice CUAPPR615 Evolve ideas for professional creative work Elective units CUADIG511 Coordinate testing of interactive media products CUAPPR611 Originate a body of independent creative work CUAPPR616 Extent expertise in a specialised art form to professional level CUAWRT601 Write scripts CUAWRT602 Edit scripts CUADIG512 Design digital applications CUADIG516 Design interactions BSBCRT512 Originate and develop concepts BSBCRT611 Apply critical thinking for complex problem solving BSBLDR522 Manage people performance BSBLDR601 Lead and manage organisation change BSBLDR602 Provide leadership across the organisation If you require RPL Kits with comprehensive benchmarking

Core units RIIERR201E Conduct fire team operations

Unit Knowledge Guide-UEECO0003 Manage contract variations CPP Units of competency MSTGN3003 EstimateOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner