Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit
Units of competency MSL954004 Obtain representative samples in accordance with sampling plan MSMBIO303 Distil bioproducts MSMBIO302 Ferment biomaterial to produce bioproducts MSL973013 Perform basic tests MSMBIO304 Separate and recover bioproducts * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency TAEDEL404A Mentor in the workplace CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CPCCBC4012 Read and interpret plans and specifications CPCCBC4014 Prepare simple building sketches and drawings Elective Units CPCCBC4003 Select
Units of competency FBPTEC4012 Manage raw materials FBPTEC4002 Apply principles of food packaging FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-FWPCOT2240 Cut material with a pole saw PUA Core units BSBDIV501 Manage diversity* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.