Unit Knowledge Guide-CHCCCS007 Develop and implement service programs FSK aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

Core units BSBINN801 Lead innovative thinking and practice BSBRES801 Initiate and lead applied research Elective Units BSBINN601 Lead and manage organisational change BSBFIM801 Manage financial resources BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation BSBLED806 Plan and implement a coaching strategy BSBLED805 Plan and implement a mentoring program If you require RPL Kits with comprehensive benchmarking

Core units SHBHTLS001 Provide technical leadership to hairdressing teams SHBHTLS002 Research and use hairdressing trends to advance creative work Elective Units SHBHCLS006 Solve complex colour problemseate combined haircut structures Group A SHBHCUT006 Create combined haircut structures Group A SHBHDES004 Create classic long hair up-styles Group A SHBHDES005 Select and apply hair extensions Group A BSBINN301 Promote innovation in a team environment Group B BSBMKG413 Promote products and services Group B BSBWOR502 Lead and manage team effectiveness Group B SHBHTLS003 Work as a session stylist Group B SHBHTRI003 Develop and apply scalp treatment therapies Group B If you require RPL Kits with comprehensive benchmarking

Units of competency AURETH007 Diagnose and repair system instrumentation and safety interlocks in battery electric vehicles AURETH003 Diagnose and repair high voltage rechargeable energy storage systems in battery electric vehicle AURETH001 Depower and reinitialise battery electric vehicles AURETH002 Service and maintain battery electric vehicles If you require RPL Kits with comprehensive benchmarking

Workforce-Ready Outcomes

Unit Knowledge Guide-CHCCCS007 Develop and implement service programs FSK aggressive or abusive customers SIRXSLS004Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner